The suite felt spacious and offered a comfortable environment, perfect for relaxation. A large car park with plenty of accessible spaces made check-in straightforward after a long journey.

The entrance setup could use some clearer signage. Wandering through the maze of corridors is a bit tedious. Coffee supplies in the room were underwhelming with limited milk and a single pillow per person, which I found lacking. The bar prices were steep, especially when compared to the quality of the drinks. A few minor cleanliness issues were encountered, like hairs in the bed and unclean spoons for coffee, which didn’t quite meet expectations.

The Standard Double Room was spacious and comfy, which was a nice surprise. The bed felt really good to sleep on and the bathroom had decent facilities. there was a little issue with the sink not draining properly, but they sorted that out super quick. a solid experience!

Had a fantastic group getaway with friends! We loved exploring Aintree Racecourse and sampled some delicious treats from Mellors. The hotel's location made it easy to access these attractions. Staff were friendly and helpful, especially during busy times.

We did have a bit of confusion regarding the extension cord policy for our devices, which left us feeling a bit restricted and slightly annoyed.

The stay was lovely, especially enjoying the cozy Junior Suite and the delicious carvery dinner! I loved unwinding in the garden area and catching up on my shows in the leisure room. Breakfast could have had a bit more variety, but overall, it was a fantastic experience! 😊

The room was large and comfy with great bathroom facilities and the food was beautifully cooked and served. My partner and I were grateful for the relaxing atmosphere during our stay.

A Perfect Getaway for Relaxation and Delightful Dining!

Had a wonderful one-night stay! The peaceful atmosphere made it easy to unwind. The steak dinner was mouthwatering, and the breakfast spread offered a wonderful selection. Don't miss the chance to try their hot breakfast options! Perfect for couples looking for a cozy retreat.

great history but needs better room upkeep

The original features of the property create a unique atmosphere that's hard to find elsewhere. We appreciated the excellent breakfast options which provided fantastic value for the price.

The room we stayed in could benefit from more thorough maintenance.

great stay but some room improvements needed

The staff were exceptionally friendly and attentive. The room was clean, warm, and comfortable, equipped with all necessary facilities.

The layout of the room felt somewhat cramped.

Exceptional staff and memorable dining experience

I had a delightful one-night stay in a Standard Triple Room, where the staff truly stood out with their friendly and efficient service. The dinner at the restaurant was superb, with beautifully prepared dishes that exceeded my expectations. The overall atmosphere was welcoming, making it a cozy environment. the parking situation could be improved as it felt a bit tight.

Friendly staff made check-in easy, but Wi-Fi was slow and unreliable.

The room was immaculate, and the beds were not comfortable for our stay.

The hotel beautifully blends traditional and modern decor, and the friendly staff ensured everything was easily accessible, making my stay very comfortable and enjoyable as a senior traveler.

More clear signage for finding rooms and facilities.

the staff were super friendly n helpful, food was delicious and on time, room was clean n warm with a hot shower, really enjoyed my stay here, def recommend it to couples.

only downside was the parking was a lil tight n the wifi was kinda slow, which was a bit annoying.

The blend of traditional and modern decor made it feel warm and inviting, just like a cozy afternoon tea with friends. The staff ensured that everything was easily accessible, making my stay comfortable and enjoyable!

More clear signage for finding rooms and facilities.

A Hidden Gem with Superb Service!

My solo stay was delightful! The restaurant offered a great variety on the menu, and breakfast was pleasant. The staff were exceptionally accommodating, ensuring every detail was perfect. For anyone traveling solo, this place is a quiet retreat. Be sure to try the evening meals!